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Privacy Policy

AS Perú Tours & Adventure Personal Data Protection Policy

Effective Date: June 2024

1. Introduction

At AS Perú Tours & Adventure, we respect your privacy and are committed to protecting the personal data we collect and process. This data protection policy explains how we collect, use, store and protect your personal information in accordance with applicable laws and regulations, including the European Union's General Data Protection Regulation (GDPR) and local data protection regulations in Peru.

2. Definitions

  • Personal Data: Any information that refers to an identified or identifiable natural person, such as name, address, email, telephone number, identity document, etc.
  • Processing: Any operation or set of operations performed on personal data, whether or not by automated means, such as collection, storage, use, modification, transfer or deletion.
  • Data Controller: AS Perú Tours & Adventure, the entity that decides on the processing of personal data.
  • Data Processor: Third parties that process personal data on behalf of the Data Controller.

3. Types of Personal Data Collected

We may collect and process the following types of personal data:

  • Identification data: First name, last name, ID number, date of birth, nationality.
  • Contact details: Email address, phone number, postal address.
  • Financial data: Payment information, such as credit/debit cards, bank accounts.
  • Booking-related data: Travel details, preferences, special requirements, itineraries.
  • Sensitive data: Health information necessary for the organization of travel (for example, medical conditions that may affect travel).

4. Purposes of Data Processing

The personal data we collect will be used for the following purposes:

  • Manage reservations and provide the contracted services.
  • Process payments and issue invoices.
  • Facilitate communication with our customers before, during and after the trip.
  • Comply with legal and regulatory obligations.
  • Improve our services through satisfaction surveys and market research.
  • Send commercial and promotional communications (with prior consent from the client).

5. Legal Basis for Data Processing

The processing of personal data is carried out on the basis of:

  • Performance of a contract: We process personal data to fulfil our contractual obligations in relation to the travel services you have requested.
  • Consent: We request your consent to send you commercial communications and to process sensitive data when necessary.
  • Legal obligation: We process personal data to comply with our legal obligations, such as issuing invoices and complying with tax regulations.
  • Legitimate interests: We process personal data to improve our services and ensure the security of our systems.

6. Sharing of Personal Data

We may share your personal data with:

  • Service providers and business partners: For example, airlines, hotels, transport companies, tour guides and other travel agencies involved in organising your trip.
  • Government authorities: When required by law or to comply with legal proceedings.
  • Technology service providers: Who assist us in data storage and processing.

We ensure that all third parties with whom we share your data comply with applicable data protection regulations.

7. International Data Transfers

In some cases, your personal data may be transferred and processed outside of Peru, in countries that may have different data protection laws. We will ensure that such transfers are carried out in accordance with applicable laws and that your data is protected by appropriate contractual agreements.

8. Data Security

At AS Perú Tours & Adventure we implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, theft, disclosure or alteration.

9. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes described in this policy, unless a law or regulation requires us to retain it for a longer period.

10. Rights of Data Subjects

You have the following rights in relation to your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Rectification: You can request the correction of inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  • Opposition: You can object to the processing of your personal data for legitimate reasons.
  • Portability: You can request the transfer of your personal data to another organization.

To exercise any of these rights, you can contact us through the contact details provided at the end of this policy.

11. Modifications to the Data Protection Policy

AS Perú Tours & Adventure reserves the right to modify this policy at any time. We will inform you of any significant changes through our usual communication channels.

12. Contact

If you have any questions about this policy or wish to exercise your rights in relation to your personal data, you can contact us at:

AS Perú Tours & Adventure

Company address: Av. Teodosio Serrudo B-12-1 Urb. Coripata sur Santiago Cusco Perú.

Contact phone number: +51 940 760 824

Email: asperutoursadventure@gmail.com

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