Privacy Policy

AS Perú Tours & Adventure - Personal Data Protection Policy

Effective Date: June 2024

1. Introduction

At AS Perú Tours & Adventure, we highly value your privacy and are fully committed to protecting the personal data we collect and process. This Personal Data Protection Policy outlines how we collect, use, store, and safeguard your personal information in compliance with applicable laws and regulations, including the General Data Protection Regulation (GDPR) of the European Union and local data protection regulations in Peru.

Our goal is to ensure that your personal data is handled securely, transparently, and in accordance with best practices, maintaining the highest standards of confidentiality and integrity.

2. Definitions

• Personal Data: Any information related to an identified or identifiable individual, including but not limited to name, address, email, phone number, and identity document details.
• Processing: Any operation performed on personal data, whether manually or automatically, such as collection, storage, usage, modification, transfer, or deletion.
• Data Controller: AS Perú Tours & Adventure, the entity responsible for determining the purposes and means of processing personal data.
• Data Processor: Any third party that processes personal data on behalf of the Data Controller.

3. Types of Personal Data Collected

To provide our services efficiently, we may collect and process the following categories of personal data:

• Identification Data: First name, last name, identification number (e.g., passport, national ID), date of birth, and nationality.
• Contact Information: Email address, phone number, and postal address.
• Financial Data: Payment details such as credit/debit card information and bank account details.
• Booking-Related Data: Travel details, personal preferences, special requirements, and itineraries.
• Sensitive Data: Health-related information required for travel planning (e.g., medical conditions that may affect travel arrangements).

4. Purposes of Data Processing

We collect and process personal data exclusively for the following purposes:

• Managing reservations and delivering the contracted services.
• Processing payments and issuing invoices.
• Facilitating communication with our customers before, during, and after their trip.Complying with legal and regulatory obligations.
• Conducting customer satisfaction surveys and market research to improve our services.
• Sending commercial and promotional communications (only with the prior consent of the client).

5. Legal Basis for Data Processing

Our processing of personal data is based on:

• Performance of a contract: We process personal data to fulfill our contractual obligations related to travel services.
• Consent: When necessary, we request your explicit consent to process sensitive data or send promotional materials.
• Legal obligations: We process personal data to comply with applicable laws, such as tax regulations and consumer protection laws.
• Legitimate interests: We process data to improve our services and enhance the security of our systems.

6. Sharing of Personal Data

To efficiently provide our services, we may share your personal data with:

• Service providers and business partners: This includes airlines, hotels, transport companies, tour guides, and other travel service providers.
• Government authorities: When legally required or in compliance with legal proceedings.
• Technology service providers: Third parties that assist in data storage and processing.We ensure that all third parties handling your data comply with applicable data protection regulations and maintain strict confidentiality.

7. International Data Transfers

In some cases, your personal data may be transferred and processed outside Peru in countries with different data protection laws. We take all necessary measures to ensure that such transfers comply with legal requirements and that your data remains adequately protected through appropriate contractual agreements and safeguards.

8. Data Security

At AS Perú Tours & Adventure, we implement stringent technical and organizational security measures to safeguard your personal data from unauthorized access, loss, theft, disclosure, or alteration. These measures include encryption, secure servers, and access control protocols.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, except where a legal or regulatory requirement mandates a longer retention period.

10. Rights of Data Subjects

Under applicable data protection laws, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data when it is no longer necessary for its original purpose.
• Opposition: Object to the processing of your personal data for legitimate reasons.
• Portability: Request the transfer of your personal data to another entity.

To exercise any of these rights, please contact us using the details provided in Section 12 of this policy.

11. Modifications to the Data Protection Policy

AS Perú Tours & Adventure reserves the right to modify this policy at any time. Any significant changes will be communicated through our official communication channels, including our website and direct customer notifications.

12. Contact Information

If you have any questions regarding this policy or wish to exercise your rights related to your personal data, please contact us at:

AS Perú Tours & Adventure

Company Address: Av. Teodosio Serrudo B-12-1, Urb. Coripata Sur, Santiago, Cusco, Perú.

Phone Number: +51 940 760 824

Email: asperutoursadventure@gmail.com